What are common workplace customs or etiquette in Poland?

Poland has a dynamic and increasingly international workforce, but Polish workplace culture still retains many traditional elements shaped by its history, education system, and societal norms. Whether you're an expat beginning a new job or an international company planning to collaborate with Polish teams, understanding the workplace customs in Poland can help you navigate professional life more smoothly and avoid misunderstandings.

Here’s a comprehensive guide to common workplace etiquette and customs in Poland.

1. Formality and Hierarchy

Respect for Authority

Polish workplaces generally observe a clear hierarchy. Managers and senior staff are expected to make the final decisions, and subordinates typically show a respectful, formal attitude, especially in more traditional companies.

Use of Titles

When addressing colleagues or superiors, it's customary to use professional titles (like Pan or Pani, meaning Mr. or Ms.) followed by the last name, particularly in formal settings or initial meetings. First-name basis may follow after an invitation to do so.

2. Punctuality Matters

Polish professionals value punctuality. Arriving late, especially for interviews or meetings, may be seen as disrespectful or unprofessional. It’s advisable to show up 5–10 minutes early for business appointments and always inform someone if you’re delayed.

3. Communication Style

Direct but Polite

Poles often communicate in a direct, straightforward manner. While this may come across as blunt to people from more indirect cultures, it is not considered rude. Honesty and efficiency are appreciated, but polite language is still expected.

Face-to-Face is Preferred

Although digital communication is common, in-person meetings are often preferred for building trust, especially in traditional companies. Video calls have become more accepted post-pandemic, but don’t be surprised if your Polish colleagues prefer face-to-face meetings when possible.

4. Dress Code and Appearance

Conservative and Professional

In most offices, the dress code is business casual or formal, depending on the industry. Men typically wear dress shirts and slacks or suits in corporate environments, while women opt for modest, professional outfits. Startups or tech companies may be more relaxed, but looking well-groomed and tidy is always appreciated.

5. Work Hours and Office Culture

Standard Hours

Typical working hours are from 8:00 or 9:00 AM to 4:00 or 5:00 PM, Monday through Friday. Working overtime is not uncommon in some industries but is not always expected or rewarded unless stipulated.

Breaks and Lunch

Employees usually take a 30-minute to 1-hour lunch break. It’s common to bring food from home or eat in the company canteen. Extended social lunches are not the norm unless it's a business lunch or a team outing.

6. Teamwork and Collaboration

Cooperation Over Confrontation

While hierarchy is respected, Polish professionals value teamwork and consensus. Open disagreement with managers should be done tactfully, often in private settings rather than in front of others.

Problem Solving

Initiative and problem-solving skills are appreciated, especially in modern or international companies. However, new employees may be expected to observe and learn before offering unsolicited suggestions.

7. Meetings and Decision-Making

Structured Meetings

Meetings in Poland are typically structured, agenda-driven, and goal-oriented. Small talk is limited and usually reserved for the beginning or end of a meeting.

Decision-Making Pace

The decision-making process can vary: it may be fast in private companies but slower in government institutions or large corporations due to bureaucracy and layered approvals.

8. Gifts and Celebrations

Office Celebrations

It is common to celebrate name days (more so than birthdays), work anniversaries, or promotions in the office. Employees may bring cakes or snacks to share. Participating in these celebrations is seen as a nice gesture.

Gifts

In professional settings, small gifts or flowers may be exchanged during holidays like Christmas or Women's Day, but extravagant gifts are not typical. Always be modest and tasteful with any gift-giving.

9. Language Expectations

While many younger professionals speak English, particularly in large cities and international companies, Polish remains the primary language in most workplaces. Learning a few basic Polish phrases can go a long way in building rapport with colleagues and showing respect for the local culture.

10. Professionalism and Attitude

Reliability and Integrity

Being dependable, meeting deadlines, and fulfilling your responsibilities are valued traits. A strong work ethic is important, and people are generally expected to deliver quality results without micromanagement.

Avoid Overly Casual Behavior

Over-familiarity, slang, or jokes about sensitive topics (such as politics or religion) should be avoided, especially in the early stages of a working relationship.

 

Final Thoughts

Working in Poland offers a great opportunity to experience a rich and evolving professional culture that blends tradition with modernity. By understanding and respecting Polish workplace etiquette, you’ll not only integrate more easily into your new environment but also earn the trust and respect of your colleagues.

Whether you’re starting your first job in Warsaw or collaborating remotely with a Polish team, keeping these customs in mind will help you thrive professionally in Poland.